Privacy Policy

    Effective Date: 1 Jan 2026

    1. Legal Compliance

    iklo complies with:

    • Digital Personal Data Protection Act, 2023
    • Information Technology Act, 2000
    • Applicable Indian data protection and consumer laws

    2. Data We Collect

    Parent Data

    • Name
    • Mobile number
    • Contact details

    Child Data

    • Name
    • Age

    3. Purpose of Data Collection

    Data is collected solely for:

    • Secure bookings
    • Identity verification
    • Child safety & supervision
    • Emergency communication
    • Regulatory compliance

    4. Data Storage & Retention

    1. Data is stored securely within India or compliant cloud infrastructure.
    2. Child photographs, booking logs, and safety records may be retained indefinitely for operational, legal, and safety purposes.
    3. Data deletion occurs only upon verified account deletion requests.

    5. Data Sharing

    Data is shared strictly with:

    • Verified iklo staff
    • Authorised partner providers
    • Venue operators (as required)
    • Legal or regulatory authorities when mandated

    iklo does not sell, rent, or commercially exploit personal data.

    6. Parental Rights

    Parents have the right to:

    • Access their data
    • Request corrections

    7. Data Security

    iklo implements reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss, or misuse.

    8. Account Deletion Policy

    1. Deletion requests are processed within 72 hours.
    2. Parents may withdraw the deletion request within 72 hours.
    3. After completion, data is permanently erased and cannot be recovered.

    9. Grievance Redressal

    Grievance Officer

    Email: support@iklo.io

    Response Time: Within 2–3 business days